Privacy Policy | SmileLuxe

Smileluxe LLC Privacy Policy

This Privacy Policy describes how Smileluxe LLC ("Smileluxe", "we", "us", or "our") collects, uses, and discloses your information when you use our website (the "Website") or otherwise interact with us.

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Understanding Your Health Information

Each time you visit our office, we make a record of your visit to manage your care. Your medical information is protected under state and federal law. This Notice of Privacy Practices explains how we may use and disclose your health information and outlines your rights regarding that information.

How We Will Use or Disclose Your Health Information

Treatment: We use your health information to provide treatment. This includes recording treatment details and sharing necessary information with your healthcare providers.
Payment: We use your health information for billing and insurance purposes.
Health Care Operations: We use your health information for operational purposes such as quality assessment and training.
Notification & Family Communication: We may share relevant health information with designated family members or caregivers.
Public Health & Legal Compliance: We may disclose health information to public health authorities or law enforcement when required by law.
Appointment Reminders & Health Benefits: We may contact you regarding upcoming appointments or health-related benefits.
Research & FDA Disclosures: Under strict protocols, your health information may be shared for approved research or FDA reporting.
Workers’ Compensation & Legal Disclosures: We may disclose health information as required for legal, insurance, or government-related functions.
Marketing & Fundraising: We will obtain your explicit authorization before using your health information for marketing purposes.
Data Breach Notification: In the event of a data breach affecting your protected health information, you will be notified as required by law.

Your Rights

You may request restrictions on how your health information is used.
You may request confidential communications through alternative means.
You may inspect and request copies of your health records.
You may request amendments to your health records if inaccuracies exist.
You have the right to receive an accounting of disclosures.
You have the right to file a complaint without retaliation.

For inquiries or to file a complaint, contact Dr. Santana at doctor@smileluxe.us or by phone at (689) 209-0077.

Website Privacy

We do not sell or rent your personal information. Any information collected through our website is used strictly for providing services, responding to inquiries, or improving user experience. If we partner with third parties for surveys, newsletters, or other services, your data will only be used for those specific purposes.

We may track visitor data in aggregate but do not collect personally identifiable information unless voluntarily submitted. Our website may contain links to third-party sites; we are not responsible for their privacy policies or practices.

SMS Privacy Policy

SmileLuxe Dental LLC offers a variety of services related to dental implants, smile makeover and general dentistry. We use SMS messaging regarding appointment reminders, updates, and responses to your inquiries, general dentistry and related services.
Messages are sent only to existing customers who have opted in. All messages are operational and do not include marketing or promotional content. Message frequency varies based on customer needs.

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

• Data Usage: We use your data solely for sending updates, appointment or delivery notifications, and reminders related to our products or services. (Introduce the list of type of messages you plan to send to your customers).

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• Messages are recurring, and message frequency varies.

Opt-in: Thank you for opting in to receive recurring messages from Smileluxe LLC. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to opt out.

Opt-Out: You've opted out to receive messages from Smileluxe LLC. You will receive no further messages. To opt back in, reply SUBSCRIBE or JOIN.

Help: Thank you for reaching out to Smileluxe LLC. Please call us at +1 689 209 0077 or email us at frontdesk@smileluxe.us for support. Reply STOP to opt out.

Non-Sharing Clause: SmileLuxe LLC does not sell, rent, or share collected mobile numbers with third parties for marketing purposes. All other categories exclude text messaging originator opt-in data and consent; we are committed to protecting your privacy. Your data will not be transferred to external organizations and third parties. We ensure that your information is handled with the utmost care and in compliance with applicable regulations. For any questions or concerns regarding our privacy practices, please contact us directly.

For Any Questions, more Information or Privacy Concerns, please contact us directly at doctor@smileluxe.us or (689) 209-0077. You may also file a complaint with the U.S. Department of Health and Human Services at (800) 368-1019.

Effective Date: Rev 03.2025